Skip to content

Industries

Yachts & Private Cruise

Guests live alongside the crew for days, which makes service continuous and standards absolute. We assess charter and small-ship hospitality from provisioning to the last tender ashore.

What we evaluate

  • Pre-charter planning and provisioning
  • Embarkation and cabin readiness
  • Crew service, anticipation, and discretion
  • Galley, dining, and beverage program
  • Itinerary, excursions, and water sports
  • Disembarkation and follow-up

Recommended entry point

Hotel & Resort Stay AuditOne night or several, unannounced, through every department a guest touches. You get a department-by-department read and a ranked list of what to fix first.A one-night stay from $5,000. A multi-day resort visit from $12,500.
Start a private conversation
A teak aft deck laid for lunch, linen and glassware steady against open water.

Also

Begin

You already have a feeling about where the gaps are. We’ll show you exactly where, and what they cost.

Start a private conversationAll industries